Candidate - Password Reset

Problem:  Candidate has forgotten their password

Environment:  Candidate Portal

Resolution:  If a candidate forgets their login password, they can click on the Forgot your password link on the login page to reset it:

1. Click on Forgot your Password link at login page.
2. Click on the Reset Password button within the email.
3. Candidate will be prompted to answer previously created security questions.

      Note:  If the candidate has forgotten their security questions, they will need to contact their support                     to recover the answers.