Resetting the Password and Security Questions in Admin
- Navigate to the Employee List
- Select the name of the Employee you want to reset the information for
- Select the Send Reset Link button
- Select Yes on the warning message
- Always verify the employee's information before selecting Yes
This will send a password reset email to the email on the employee's profile (value in the Email Address field).
Employee Experience Once Reset Link is Sent
The employee will receive a Click Boarding generated password reset email. To reset their password and security questions
- Select Reset Password
- Enter new password and security questions
- Review and accept the Terms & Conditions and Privacy Policy
- Select Submit
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