Resetting an Employee's Password and Security Questions

Resetting the Password and Security Questions in Admin

1. Navigate to the Employee List
2. Select the name of the Employee you want to reset the information for
3. Select the Send Reset Link button
4. Select Yes on the warning message
   • Always verify the employee's information before selecting Yes

This will send a password reset email to the email on the employee's profile (value in the Email Address field).

Employee Experience Once Reset Link is Sent

The employee will receive a Click Boarding generated password reset email. To reset their password and security questions

1. Select Reset Password
2.  Enter new password and security questions
3. Review and accept the Terms & Conditions and Privacy Policy
4. Select Submit