How to Reset a Candidate's Password & Security Questions

Julie Kuepers

July 01, 2020 15:21
Updated

On the Candidate List page, click the Edit icon next to the candidate you want to edit.

Under Account Information, click Send Reset Link.

When the Identify Verification pop-up appears, click Submit. Please make sure to verify your candidate’s identity using the suggested examples before clicking Submit.

The candidate will receive an automatic password reset email and must click Reset Password to change a password.

On the Password Reset screen, the candidate will create a new password, select new security questions and answers, then, click Submit.

Video Resource:

How to Reset a Candidate's Password & Security Questions